Micro-Credentials Customer Service
Customer Service
Earn a micro-credential in Customer Service from Oklahoma State University – Oklahoma City (OSU-OKC).
Program Description
This micro-credential exhibits the earner’s ability to apply important job-ready skills for communicating effectively, solving problems, and making effective decisions. Earners will practice communication and be able to anticipate and analyze different types of customer interactions.
What classes are needed for this micro-credential?
- BUS 1523 - Introduction to Business (3 credit hours),
- BUS 2113 - Business Communications (3 credit hours)
- MKT 2363 - Professional Selling (3 credit hours)
Visit the Management A.A.S. Program
Contact Information:
Lisa McConnell
Associate Professor/Program Coordinator
LRC 330
405.945.3366
lisa.mcconnell@okstate.edu