Hours of Operation

At OSU-Oklahoma City, we pride ourselves with providing live technical support with extended hours to better serve the campus community. If you need assistance, simply call 405-945-6767 or fill out an online help desk ticket to request assistance!

You can also visit the Technology Support Center (TSC) on the 1st floor of the Learning Resource Center (LRC) during the following office hours:

 

Tech Support Hours

Monday-Thursday

8:00 am - 7:00 pm

Friday

9:00 am - 5:00 pm

Saturday-Sunday

Closed

 

Questions or comments about the Technology Support Center can be directed to:

Director of User Support & Training Services
Oklahoma State University – Oklahoma City
Phone: 405-945-3336

 

Wi-Fi and Internet

There are two wireless networks available on the OSU-OKC Campus (in locations where Wi-Fi is available):

• EDUROAM
• FAC/STAFF

 

Secure Wireless Option

EDUROAM is secured with WPA2-enterprise encryption. This encryption keeps your data MUCH safer when using a device on Wi-Fi than an open network does.

 

To connect to EDUROAM:

• Simply choose it in your Wi-Fi setup screen and use your full @okstate.edu email address and O-Key password when it asks.
• Accept/Trust the security certificate if it asks you to do so.
• For most devices, this is all you need to do.
• Some devices may ask you to choose other options as part of the connection process.​
• If your device asks for an EAP method, enter PEAP. Set Phase 2 Authentication to MSCHAPv2 (this option could be hidden in an "advanced" section).
• If there is a section for CA Certificates, select "Use System Certificates" and then set the Domain to "ad.okstate.edu".
• If your device does not have a "Use System Certificates" option, you can select "Do not Validate" instead (but be aware that this could leave you vulnerable to a man-in-the-middle attack, so be sure you are connecting in a location where you expect to find the EDUROAM service).
• If you see a field called "Anonymous Identity," just leave it blank. The rest of the options should be left in their default settings.

If your devices support WPA2-enterprise encryption (smartphones, laptops, and most tablets) we highly recommend you connect those devices to EDUROAM.

FAC/STAFF is secured with WPA2-enterprise encryption. This Wi-Fi is for staff and faculty that need access to OSU-OKC resources. This encryption keeps your data MUCH safer when using a device on Wi-Fi than an open network does.

 

To connect to FAC/STAFF:

• Simply choose it in your Wi-Fi setup screen and use your OSU-OKC username and OSU-OKC password when it asks.
• For most devices, this is all you need to do.

If your devices support WPA2-enterprise encryption (smartphones, laptops, and most tablets) we highly recommend you connect those devices to EDUROAM.