OSU-OKC

If you need technical support for Canvas, Zoom, or Yuja, contact OSU-OKC CTLE at:

Center for Teaching and Learning Excellence (CTLE)
OSU-OKC | Academic Affairs
900 N. Portland Avenue, LRC 105
Oklahoma City, OK 73107
405.945.6750
okc.ctle@okstate.edu

If you need technical support with your O-Key account or email access, your computer, or MS Office software, contact OSU-OKC IT at:

OSU-OKC Information Technology Services
900 N. Portland Avenue, LRC 1st Floor (Technology Support Desk, across from the elevator)
Oklahoma City, OK 73107
405.945.6767
okc.helpdesk@okstate.edu

Canvas Third-Party Support

Respondus LockDown Browser and Monitor

• Download for Windows – https://download.respondus.com/lockdown/download.php?id=967914545
• Download for Mac – https://download.respondus.com/lockdown/download.php?ostype=2&id=967914545
• Support – https://support.respondus.com/hc/en-us/categories/4409595254811-LockDown-Browser-Respondus-Monitor
• Submit a technical support ticket – https://support.respondus.com/hc/en-us/requests/new

ProctorU

• Set up new account – https://support.respondus.com/hc/en-us/requests/new
• Download Guardian (browser) – https://guardian.meazurelearning.com/?_gl=1%2A1p7tkk1%2A_ga%2AMTE1ODM5MDUyNi4xNzYzMzk5NjQw
• Support – https://support.proctoru.com/hc/en-us/categories/115001818507
• Phone – 1 (855) 772-8678
• Chat – https://support.meazurelearning.com/hc/en-us/p/chat

Harmonize

• Technical support – https://help.harmonizelearning.com/hc/en-us
• Submit a technical support ticket – https://help.harmonizelearning.com/hc/en-us/requests/new
• Email – support@harmonizelearning.com

Digital Curriculum

McGraw Hill Connect |  SIMnet | GoReact

• Technical support – https://mh.my.site.com/CXG/s/
• Contact – https://mh.my.site.com/CXG/s/ContactUs

ALEKS

• Technical support – https://mh.my.site.com/aleks/s/
• https://mh.my.site.com/aleks/s/articles?dc=Technical_Support

Pearson My Labs and Mastering

• Technical support – https://support.pearson.com/getsupport/s/article/MyLab-and-Mastering-Troubleshooting?language=en_US
• Contact – https://support.pearson.com/getsupport/s/contactsupport?language=en_US

Cengage Mindlinks (MindTap)

• Technical support – https://cengageorg.my.site.com/Service/s/login/?language=en_US&ec=302&startURL=%2FService%2Fs%2F
• https://help.cengage.com/student/index.html

uCertify

• Technical support/contact – https://www.ucertify.com/about/contactus.html